Book an Appointment

New Students

If you are new to the service and have never spoken with a learning counsellor/specialist (1on1) before, or you have not been in touch with us for over a year, you can book an intake appointment. To book an intake appointment:

  1. Log in to Western Connect.
  2. On the left-hand side, choose Appointments.
  3. Choose Learning Development & Success and click on Book by Appointment Type.
  4. Click on Book under the Intake option.
  5. Available dates will appear on the right side of the screen. Choose the day and time that works for you and follow the prompts from there.

You will receive an appointment confirmation for your 15-minute intake appointment. Please note that we will be contacting students by phone and when calling, your phone may read "No Caller ID” or “Private Number”.

Returning Students

If you have already completed a 15-minute phone appointment with a learning counsellor/specialist in the past year and are now looking to book your first 50-minute appointment, follow the steps below:

  1. Log in to Western Connect.
  2. On the left-hand side, choose Appointments.
  3. Choose Learning Development & Success and click on Book by Appointment Type
  4. Click on Book under any of the options you have available, except Intake appointment.
  5. Available dates will appear on the right side of the screen. Choose the day and time that works for you and follow the prompts from there (you can choose whether you want your appointment to be in person or online).

You will receive an appointment confirmation for your 50-minute appointment.

If you have already had a 50-minute appointment with us in the past year and would like to book another 50-minute appointment with the same learning counsellor/specialist, contact them directly if you have their email address. If not, email learning@uwo.ca.

If you require further support with booking your appointments, please email learning@uwo.ca.

 

More about Individual Counselling appointments: 

  • All counselling is confidential; information is not released unless requested by the student and signed consent is on file. 
  • Individual counselling can benefit both successful students who want to improve performance further or increase efficiency by learning new study strategies, as well as students who are experiencing academic difficulties. For students experiencing academic difficulties, it is strongly advised that they arrange a counselling appointment as soon as possible. See Disappointing Grade? for additional information.
  • Students can use Learning Development support at any point in their studies, from the first year to graduate school. Students may self-refer to the service or be referred by a professor or staff member.
  • This service is available to all students at Western University.
  • Faculty and staff are encouraged to refer students to Learning Development for counselling. For more information about Learning Development and recommendations for the handling of common student issues, visit our FAQ page.