Book an Appointment

New Students

If you are new to the service and have never spoken with a learning specialist/counsellor (1on1) before, please fill out the New Student Appointment Form.

Once the form has been filled out and we've had a chance to look at it, you will receive an appointment confirmation (time and date) for your 15-minute intake appointment. Please note that we will be contacting students by phone and when calling, your phone may read "No Caller ID."

Returning Students

If you have already spoken with a learning counsellor/specialist before and are now looking to book another appointment, please email to request a follow-up appointment and include your availability for Mondays to Fridays, 9am-4pm.

You are also welcome to contact your learning counsellor/specialist directly to arrange a follow-up appointment if you have previously been in touch with them through email.

More about Individual Counselling appointments: 

  • All counselling is confidential; information is not released unless requested by the student and signed consent is on file. 
  • Individual counselling can benefit both successful students who want to improve performance further or increase efficiency by learning new study strategies, as well as students who are experiencing academic difficulties. For students experiencing academic difficulties, it is strongly advised that they arrange a counselling appointment as soon as possible. See Disappointing Grade? for additional information.
  • Students can use Learning Development support at any point in their studies, from the first year to graduate school. Students may self-refer to the service or be referred by a professor or staff member.
  • This service is available to all students at Western University.
  • Faculty and staff are encouraged to refer students to Learning Development for counselling. For more information about Learning Development and recommendations for the handling of common student issues, visit our FAQ page.